Our Vision
We want to be internationally recognized hub for maritime claims management.
Our Mission
Through simple & straightforward procedures, ethical approach and utmost care for our clients as well as for the seafarers, we handle marine claims in efficient and cost-effective manner. We aim to solve challenging situations by bridging understanding between ship-owners and seafarers as we believe that humane approach, care, respect and appreciation are the key for successful outcome in any dispute.
Our Values
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Professional
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Ethical
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Reliable
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Compassionate
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Accountable
Who are we ?
ELTA Marine Claims Ltd. is a marine claims management company founded by Elena Hadjikyriakou
What we do best?
Since have over 25 years experience in the maritime industry (marine insurance brokerage, ship management and ship owning companies) we are definitely best at managing maritime claims. We know to efficiently handle all sort of P&I claims including cargo claims, 3rd party, FFO, P&I crew claims, medical disembarkations, emergencies such as medical evacuations for example, death cases etc. In fact, whatever is related to the crew onboard and their associated medical problems, we can competently handle them releasing owners from painstaking and time-consuming effort required in order to bring a claim to a successful and satisfactory conclusion.
What is our biggest asset?
We care. This is our attitude and our modus operandi. We care for the seafarers the same way we care for our clients ( shipowners or shipmanagers). This is how we want to differentiate ourselves from other colleagues in maritime insurance industry. Yes, we call other companies our colleagues rather than competitors because we believe that this beautiful world is big enough for all to be successful!
Anything else we would like to share?
Yes, a quote that defines who we are and how we do it: “To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” Douglas Adams